This refund policy keeps paid digital products simple while the service evolves.
Delivery guarantee
If a purchased unit economics table cannot be delivered or activated, customers may request a refund within 14 days of purchase.
Service setup
Once onboarding, custom setup, marketplace import preparation, or advisory work has started, refunds may be limited to the unused portion of the product or service.
How to request
Use the cancellation/refund request page or contact page and include the checkout email, order number, marketplace, and reason for the request.